Online Help

Whether you need assistance using our website or just want to learn more about our new features, you are in the right place. Our Online Help is now context-intelligent and can be accessed by selecting the Get Help tab in the lower right-hand corner of any page when you’re logged in as a registered user. This dynamic overlay platform ensures that you receive the right guidance at the right time as you navigate our website.

Online Help includes features like:

  • On-Screen Guided Tours
  • Live Digital Walk Throughs of a Feature or Function
  • Job Aids
  • Videos
  • eLearning Tools

i-Bubbles

You will also see what we call “i-bubbles” on many account-related pages. These are informational content spots that launch if you hover or click on the icon. The displayed content will aid you in completing tasks or understanding a feature.

 

Call us at (800) 897-1769 or Email us at northeastonline@needco.com

Have questions about an order, your account, our products or services? Here's all the ways you can contact us.